PLEASE NOTE

• Inquiries received on weekends, national holidays, or during company closures (such as summer holidays or the year-end/New Year period) will be answered in the order received, starting from the next business day.
• Responses to inquiries will be handled during business hours.
• It may take us some time to respond to your inquiry, depending on the nature of your inquiry, the number of other inquiries, etc.
• If the e-mail address you have provided is incorrect or if we experience system trouble, we may not be able to provide a response to your inquiry.
• Depending on the nature of the inquiry, we may respond by telephone or postal correspondence rather than e-mail.
• All our e-mail replies are addressed to specific individuals. Please refrain from making secondary use of these or reprinting of them, either in part or in full.
• Please understand that we are unable to respond to every e-mail we receive.
• We do not use your personal information for purposes other than responding to your inquiry.

For more information on our handling of your personal information, please view our privacy policy.